Dean McCanninHelpHandles™ Insight SeriesHelpHandles™ for CX Sales Teams: Find the Perfect ProspectBack in April this year, we launched the HelpHandles Social CX Software Index, an industry first, shining a spotlight on the worlds…Sep 29, 2020Sep 29, 2020
Dean McCanninHelpHandles™ Insight SeriesHow the UK’s Mobile Betting Apps Perform for Customer ServiceAfter a 3-month break during lockdown, the worlds greatest game made a welcome return to the nation’s TV screens this summer to conclude…Aug 12, 2020Aug 12, 2020
Dean McCanninHelpHandles™ Insight SeriesHow Domino’s Pizza UK Became №1 for Pizza Delivery Customer ServiceCOVID-19 has brought many challenges over the last few months and for many businesses it’s been one of the toughest times ever.May 20, 2020May 20, 2020
Dean McCanninHelpHandles™ Insight SeriesIntroducing the HelpHandles™ Social CX Software IndexHow we’re helping to better connect the customer experience ecosystem.Apr 23, 2020Apr 23, 2020
Dean McCanninHelpHandles™ Insight SeriesHelpHandles™ Special Report on #StormCiaraOn Sunday 9th February, the UK was battered by heavy rain and winds exceeding 90mph as Storm Ciara brought wide spread disruption to…Feb 11, 2020Feb 11, 2020
Dean McCanninHelpHandles™ Insight SeriesHow the Leading U.S Retail Banks Perform for Customer ServiceBanking has evolved a lot since the 1700’s, when merchants established the Bank of Pennsylvania to fund the American Revolutionary War.Dec 16, 2019Dec 16, 2019
Dean McCanninHelpHandles™ Insight SeriesHow Starling Bank Became the U.K’s No.1 Digital Challenger Bank for Customer ServiceIt’s been just 2 years since Starling Bank opened its mobile only banking app to the public on the Apple App store.Nov 6, 2019Nov 6, 2019
Dean McCanninHelpHandles™ Insight SeriesNatWest Help versus Santander UK Help. The Battle of Digital Retail Banking Customer Service.Crisis on the high street, divisions on Brexit and rising competition, Twenty Nineteen has been a challenging year for British banks. With…Oct 15, 2019Oct 15, 2019
Dean McCanninHelpHandles™ Insight SeriesHow Nordstrom Became the Fastest Retailer for Customer ServiceNordstrom, Inc. is a leading American fashion retailer offering compelling clothing, shoes and accessories for men, women and kids. Since…Jul 23, 2019Jul 23, 2019
Dean McCanninHelpHandles™ Insight SeriesHow Sonos Deliver Immersive Conversational Retail Experiences“Retail used to be simple: consumers went to stores, browsed products, then bought what they wanted”.Jun 17, 2019Jun 17, 2019
