Guess what you can live without?I was online with 8 or 10 friends the other night, and, since it’s no longer weird to have conversations about toilet paper, you won’t be…Apr 14, 2020Apr 14, 2020
My biggest pain point, please solve, post-haste!This afternoon, I was logging a receipt in my financial tool and — Hey look! The invoice icon reminded me that I had an invoice to create…Aug 25, 2017A response icon1Aug 25, 2017A response icon1
Your comfort zone: One size does not fit allFor years, I’ve been telling people to get out of their comfort zones, sending them out into the streets of San Jose or Sydney or Raleigh…Jun 6, 2017Jun 6, 2017
How to Hire for Initiative (hint: good grades are no guarantee)I’ve heard some version of this story over and over again in my discovery interviews with potential clients:Feb 27, 2017Feb 27, 2017
Is empathy evil?In his article The Perils of Empathy, Paul Bloom characterizes empathy as “a moral train wreck” that “makes the world worse.” We tend to…Dec 6, 2016A response icon1Dec 6, 2016A response icon1
Human-focused innovation! And me first!I love this simple tool that draws together Desirability, Viability and Feasibility. I learned about it from IDEO and Lime Design a few…Nov 4, 2016Nov 4, 2016
Entrepreneurship, Day One:Well, I’ve gone and done it now. I gave up a lovely, fun, interesting job working with terrific colleagues for a great leader in a…Oct 17, 2016Oct 17, 2016
The Twelve Days of InnovationOn the first day of innovation, my mentor said to me,Dec 23, 2014Dec 23, 2014