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Big Data v Humans: This is How We Win the Battle for the Future of Mental Healthcare

Disturbing application of user data by a popular mental health helpline — Crisis Text Line — shocked the world. We must push back! Content warning: Mentions suicide and self-harm. Late-January, news broke that Crisis Text Line (CTL), a pioneering free, text-based, 24/7 mental health helpline active in the US, UK, Canada, and Ireland, was engaged in…

Crisis Text Line

9 min read

Data v humans: this is how we win the battle for the future of mental healthcare
Data v humans: this is how we win the battle for the future of mental healthcare
Deepa Singh

Deepa Singh

I am a researcher in Artificial Intelligence Ethics who writes to build dialogue on everything Technology, Society, Social Justice and more.

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