CPI Nonviolent Crisis Intervention Training Blue Card

Kelly Modine
9 min readFeb 20, 2024

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If you are looking for CPI Certification the two best programs are:

Crisis Consultant Group certification — $139

Crisis Prevention Institute certification — $1,849

Navigating Workplace Crisis Situations with CPI Nonviolent Crisis Intervention Training Blue Card Certification

Crises in the workplace, whether in healthcare, education, or other industries, can arise unexpectedly and escalate rapidly. Equipping staff with crisis prevention and intervention skills is crucial for maintaining safety. CPI Nonviolent Crisis Intervention Training Blue Card provides proven strategies for safely defusing anxious, hostile, or violent behavior at the first signs of agitation.

What is CPI Nonviolent Crisis Intervention Training Blue Card?

CPI Nonviolent Crisis Intervention Training Blue Card is an evidence-based program that gives staff the tools and confidence to handle tense situations calmly and professionally. Developed by the Crisis Prevention Institute (CPI), the training uses a blended approach of verbal de-escalation, nonverbal communication, and disengagement skills to defuse disruptive behaviors before they become dangerous.

The program has certified over 15 million professionals worldwide across healthcare, education, and human services. CPI’s train-the-trainer model allows organizations to build internal capacity by certifying their own instructors to deliver training on an ongoing basis.

The Benefits of CPI Nonviolent Crisis Intervention Training Blue Card

  • Enhanced Staff Safety: Employees learn preventative techniques to safely defuse a crisis before physical intervention is required.
  • Increased Confidence: Staff practice responding to realistic scenarios so they feel empowered to handle challenges.
  • Improved Workplace Culture: A shared foundation of crisis intervention skills promotes teamwork and trauma-informed care.
  • Reduced Risks: Organizations experience fewer crisis-related injuries, restraints, sentinel events, and liability claims.
  • Measurable Results: CPI’s data-driven approach provides analytics on training effectiveness.

Key Components of the CPI Crisis Intervention Training

CPI Nonviolent Crisis Intervention Training Blue Card curriculum includes the following key components:

The Crisis Development Model

This model outlines the escalation process from anxiety to crisis, so staff can intercept early and prevent further intensification. Learning crisis patterns and contributing factors is crucial for early intervention.

Verbal De-escalation Skills

Employees learn how to use non-threatening verbal and nonverbal communication to defuse anxiety or agitation. Strategies include active listening, using empathetic responses, avoiding power struggles, and establishing clear limits.

Avoiding Risky Restraints

Guidance is provided on safer alternatives to high-risk restraint methods. The focus is on avoiding restraints unless all other options have been exhausted.

Disengagement Skills

Should a situation escalate to danger, staff learn effective ways to safely remove themselves from physical contact. Appropriate use of personal space and defensive stances are covered.

Emergency Physical Intervention Skills

If the danger is imminent, staff are guided on approved physical intervention techniques as a last resort. The emphasis is minimizing harm and respecting the dignity of the individual in crisis.

Postvention Strategies

Steps following a crisis are outlined, including debriefing, reestablishing rapport, conducting postvention meetings if needed, and properly documenting incidents.

CPI Nonviolent Crisis Intervention Training Blue Card Delivery Options

CPI offers flexible training formats to meet diverse organizational needs:

  • In-Person Classes: Certified CPI instructors deliver interactive sessions over 1–3 days. This format provides opportunities to practice skills.
  • Online Training: Self-paced CPI Nonviolent Crisis Intervention Training Online courses with engaging content. Online training is combined with in-person skill practice.
  • Blended Approach: This combines CPI Nonviolent Crisis Intervention Training Online modules with in-person instructor coaching for skill development.
  • Train-the-Trainer: Equips an organization’s in-house coaches to facilitate CPI courses internally. This builds sustainable capacity.

CPI Nonviolent Crisis Intervention Training Blue Card Certification

After completing training, participants receive a certification called the CPI Nonviolent Crisis Intervention Training Blue Card, which is valid for one year. For the card to remain current, a refresher course must be taken annually.

The CPI Nonviolent Crisis Intervention Training Blue Card confirms proficiency in the organization’s approved strategies for preventing and managing challenging behavior. Employees carry this card as proof of training while on duty.

To renew the card each year, a 3-hour refresher class reviews key concepts and helps employees retain and refine their skills. Organizations often integrate annual recertification into their own boarding requirements.

CPI Training Topics for Healthcare Workers

Healthcare workers face the risk of encountering escalating behavior from patients or visitors. CPI Nonviolent Crisis Intervention Training Blue Card courses help clinical staff address situations confidently and safely.

Training topics tailored for the healthcare environment include:

  • Strategies for reducing restraints in hospitals, clinics, and long-term care settings
  • Verbal de-escalation approaches for anxious, confused, or agitated patients
  • Physical and psychological characteristics that may predict escalation in certain diagnoses
  • Conflict resolution models when dealing with frustrated caregivers/family members
  • Safety considerations related to geriatric patients or those with limited mobility
  • Disengagement techniques to avoid injury from sudden aggression
  • Responding to crisis situations stemming from mental health conditions, dementia, substance issues, or medical events
  • conceptual modeEthical and legal issues pertaining to healthcare crisis prevention and intervention

With CPI Nonviolent Crisis Intervention Training Blue Card, nurses, personal support workers, security personnel and other staff feel better prepared to handle tense situations that may arise with patients.

CPI Nonviolent Crisis Intervention Training Blue Card Strengthens Skills Over Time

Annual renewal of CPI certification is required to keep skills current. Refresher courses provide:

  • Updated information on techniques and best practices
  • Opportunities to clarify questions and review challenging applications
  • Practice addressing new types of behaviors or situational responses
  • Coaching on areas needing skill strengthening
  • Motivation to keep de-escalation top of mind in day-to-day interactions

Refresher sessions are typically scheduled as 3-hour in-person classes led by authorized CPI instructors. Some organizations utilize shorter, more frequent recertification sessions, such as monthly or quarterly, to reinforce retention.

How CPI Training Fosters a Culture of Safety and Trauma-Informed Care

Beyond teaching tactical crisis response skills, CPI’s training philosophy promotes broader cultural change across healthcare and human service settings.

Some key ways CPI training aligns with and promotes safety and trauma-informed care:

  • Focusing on verbal de-escalation as the first line of response
  • Enhancing staff’s empathy, active listening, and collaboration skills
  • Reducing reliance on risky restraints through early intervention
  • Teaching the use of respectful language and non-threatening body language
  • Building compassion for individuals with history of trauma
  • Using simulations to reveal staff’s stress triggers and emotional hot buttons
  • Fostering debriefs and peer support to mitigate staff trauma after crises
  • Promoting nonjudgmental attitudes and examining bias reduction strategies

CPI Nonviolent Crisis Intervention Training Blue Card sets the foundation for organizational change efforts to sustain truly trauma-informed cultures. Ongoing booster sessions help reinforce this culture shift over time.

Research Validating CPI’s Nonviolent Crisis Intervention® Training

CPI places priority on driving safety outcomes through measurable training effectiveness. Some research findings confirming the impact of their Nonviolent Crisis Intervention® program include:

  • An Indiana study across 107 nursing homes found a 54% reduction in resident-on-resident aggressive episodes post CPI training.
  • In Delaware, restraints decreased by 37% in the two years following statewide implementation of CPI training in long-term care facilities.
  • Within six months after CPI certification, nurses trained in de-escalation skills reported increased confidence and feeling better equipped to handle crises safely.
  • Across 15 organizations providing crisis intervention services, injury rates were 91% lower among staff trained in CPI vs. non-CPI trained staff.
  • In Florida, high-fidelity simulations revealed CPI-trained hospital security officers demonstrated greater verbal engagement and empathy with aggressive patients compared to untrained guards.

With a solid basis in research, CPI training delivers measurable improvements in crisis prevention, staff confidence, and workplace safety.

Getting Started with CPI Nonviolent Crisis Intervention Training Blue Card

Organizations interested in implementing CPI’s proven crisis intervention program have supportive resources available:

CPI’s Website offers course descriptions, training formats, pricing, global training schedule, and free webinars.

Needs Assessments conducted by CPI specialists evaluate an organization’s readiness for training and unique requirements.

Training Consultants provide guidance on launching new CPI programs or optimizing existing ones.

On-site instructor-led courses, CPI Nonviolent Crisis Intervention Training Online offerings, and blended training formats provide flexible options tailored to each organization’s needs. Investment in this valuable staff training pays dividends through safer workplaces, confident employees, and more positive workplace cultures.

CPI Nonviolent Crisis Intervention Training Blue Card Applications for Teachers and School Staff

In addition to healthcare settings, CPI Nonviolent Crisis Intervention Training Blue Card is highly valued in school environments. Teachers, administrators, and support staff face the potential for escalating behaviors from students, parents, or community members.

CPI courses equip educators with prevention and intervention skills tailored to the academic setting. Training helps schools maintain safety, while upholding trauma-informed practices and dignity for all.

Why CPI Training is Crucial for Teachers

Teachers are often the first responders when concerns about student behaviors arise in classrooms or hallways. Without proper training, tense situations can intensify rapidly. Key reasons teachers need CPI’s crisis intervention skills:

  • Limited Training: Many teacher education programs lack sufficient focus on managing disruptive or aggressive behaviors.
  • Diverse Student Needs: Mainstream classrooms include students with behavioral disorders, trauma histories, and other challenges.
  • Isolation in Classrooms: Teachers may need to defuse situations alone before backup arrives, which can take critical minutes.
  • Legal Obligations: Teachers have a duty of care to intervene in crises while minimizing harm. Laws govern use of restraints.
  • Burnout Risks: Chronic student disruptions contribute to teacher stress, often cited as a key retention issue.

With CPI training, teachers gain confidence and skills to safely respond to many situations independently until support can arrive.

CPI Verbal De-Escalation for Student Behaviors

The bulk of CPI’s crisis intervention curriculum focuses on early intervention through verbal de-escalation — exactly the skills teachers need daily. Teachers learn to:

  • Recognize early warning signs of anxiety or agitation.
  • Use active listening and empathy to identify underlying issues.
  • Avoid power struggles and emotionally-charged reactions.
  • Set clear expectations and limits on behavior.
  • Guide students to de-escalate and use positive coping strategies.

These evidence-based techniques aim to defuse most classroom situations early before they intensify.

Physical Intervention Skills as a Last Resort

While verbal de-escalation is the priority, teachers receive guidance on approved physical intervention procedures, if the risk of harm becomes imminent:

  • Legally-defensible standing and movement techniques to protect personal space.
  • Safe disengagement skills to escape grasps or charges.
  • Minimum force restraint holds utilized rarely when essential to prevent injury.
  • Always avoiding high-risk restraint positions that restrict breathing.

The focus is appropriate use of physical skills as an absolute last resort, with emphasis on student and staff safety.

Customizing CPI Training for Schools

CPI’s courses can be tailored to address school-specific policies and needs:

  • Reviewing student codes of conduct and alignment with interventions.
  • Incorporating incident reporting procedures and family notification protocols.
  • Addressing crises stemming from bullying, teen dating violence, sexual harassment, or discrimination.
  • Tailoring scenarios based on types of behaviors observed.
  • Coaching special education teachers on crisis response aligned to IEPs.
  • Training school resource officers alongside educators.

Annual refresher sessions help reinforce CPI skills relevant to emerging school safety risks.

Expanding CPI Training Beyond Teachers

While teachers are on the frontlines, it is valuable to train other school staff in supporting crisis situations:

  • Administrators: Lead crisis management and postvention responses.
  • Student Support Roles: Psychologists, social workers, counselors.
  • Specialized Staff: Special education assistants, autism support, behavioral analysts.
  • Non-Instructional Staff: Secretaries, custodians, cafeteria, bus drivers.
  • District Leaders: Provide policy oversight and training coordination.

Comprehensive adoption of CPI school-wide establishes consistency.

Research Confirming CPI’s Impact for Schools

CPI training has proven effective at reducing escalation and enhancing safety in academic settings:

  • Teachers trained in CPI verbal de-escalation report increased perceived ability to manage disruptive behaviors that undermine learning.
  • Middle school administrators saw a 21% reduction in violent behavioral incidents requiring office referrals after implementing CPI Nonviolent Crisis Intervention Training Blue Card strategies school-wide.
  • High school employees trained in CPI techniques had one-third fewer work days lost due to student-inflicted injuries compared to untrained staff.
  • Across 15 states, high schools using CPI training averaged 27 percent fewer physical restraints of students compared to schools not using CPI.

Getting Started with CPI Training in Schools

K-12 schools and districts interested in launching CPI Nonviolent Crisis Intervention Training Blue Card can take these steps:

  • Reach out for a needs assessment to determine readiness gaps and tailor the program.
  • Identify which staff groups would benefit from initial training.
  • Schedule instructor-led sessions or CPI Nonviolent Crisis Intervention Training Online courses as needed.
  • Align CPI training with existing policies on restraints and incident reporting.
  • Plan for annual refreshers along with new employee orientation.

By equipping staff to quickly and safely diffuse tense situations, CPI training fosters a more positive, productive learning environment for all.

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Kelly Modine

I'm committed to keeping us safe at work, ensuring a secure environment where we can thrive and succeed without worries. Your safety is my priority.