The Essential Guide to CPI Online Training

Kelly Modine
8 min readFeb 20, 2024

--

If you are looking for CPI Certification the two best programs are:

Crisis Consultant Group certification — $139

Crisis Prevention Institute certification — $1,849

Crisis Prevention Institute (CPI) online training has become an invaluable resource for healthcare professionals seeking to enhance their skills in preventing and managing crisis situations. This comprehensive digital learning platform provides evidence-based techniques and strategies aimed at maintaining the care, welfare, safety, and dignity of patients and staff across a spectrum of healthcare settings.

What is CPI Online Training?

CPI Online Training courses leverage 25+ years of experience in crisis intervention to deliver customized training focused on verbal de-escalation, behavior management, trauma-informed care, autism strategies, bullying prevention, and nonviolent physical intervention.

These interactive courses equip nurses, physicians, mental health practitioners, social workers, counselors, emergency responders, special education staff, and other roles with techniques to safely defuse anxious, hostile, or violent behavior while balancing caring confrontation and empathy.

The Benefits of Online CPI Course

CPI Online Training confers multiple advantages over conventional in-person instruction for healthcare organizations and professionals:

** Flexible Learning** — Learners can access online courses anytime, anywhere through desktop and mobile devices. This allows healthcare staff to fit training around busy schedules.

** Cost-Efficient** — Digital delivery translates to lower training costs by eliminating expenses like travel, venue rentals, and printing manuals. Organizations realize ROI through improved safety.

** Customization** — CPI’s online courses allow for tailored content to address organization/role-specific policies, procedures, regulations, patient populations.

** Consistent Training** — Digital learning enables standardized training across multiple locations through centralized programs and fighting knowledge loss.

** Improved Outcomes** — Online students demonstrate equal or better knowledge retention versus in-class instruction. CPI reports reduced workplace violence incidents post-training.

** Accessibility** — Platform innovations enable multi-language subtitles, transcripts, interpreters, screen readers for improved accessibility.

CPI Online Certification Training Course Catalog

CPI offers over 25 online programs split across certificates ranging from 2–8 hours. Here is an overview:

Certificate in Prevention and Management of Aggression (CPMA)

Focusing on early intervention, this course provides verbal de-escalation strategies plus safe restraint techniques as an absolute last resort.

Format: Video-Based, 2 hours

Audience: Direct Care Staff

Certificate in Crisis Prevention and Intervention® (CPI)

This flagship course includes CPMA content supplemented with communication techniques, trauma response tactics, and insights on mental health.

Format: Video-Based, 8 hours

Audience: Nurses, Social Workers, Special Education Staff

Certificate in Trauma-Informed Care TM (CTIC)

Covering the neurological impact of trauma and effective response strategies.

Format: Video-Based, 4 hours

Audience: Mental Health Practitioners, Counselors

Autism Certificate Program TM (ACP)

Teaching critical support techniques for autistic individuals around communication, behavior, sensory regulation, and safety.

Format: Video-Based, 8 hours

Audience: Special Education Teachers, Caregivers

Certificate in Cognitive Disabilities (CCD)

Strategies for caregivers to provide person-centered support for dementia, Alzheimer’s disease, intellectual disabilities, and related cognitive conditions.

Format: Video-Based, 8 hours

Audience: Memory Care Nurses, Group Home Staff

And more course offerings related to bullying prevention, ethics of care, psychiatric rehabilitation, first responder training, and alternate delivery formats like VR simulation.

CPI Online Training Certification

Learners who complete eligible CPI Online Training courses receive digital certificates denoting their newly acquired skills. Certifications remain valid for one year, after which renewal through refresher material is mandated.

Certain courses offer external CE credits for nurses, social workers, counselors, and EMTs. Ongoing competency assessments also ensure trained staff retain knowledge on workplace policies and regulations.

Who Stands to Benefit from CPI Online Training?

CPI’s online crisis prevention courses offer tangible value for diverse healthcare roles:

Nurses

Nurses regularly encounter hostile or aggressive patients in scenarios like:

  • Emergency Rooms: Patients distressed by intense pain, life-threatening conditions
  • Long-Term Care: Elderly dementia patients prone to confusion/agitation
  • Psychiatric Facilities: Managing patients in acute mental distress

CPI online training helps nurses safely:

  • Interpret nonverbal cues
  • Apply trauma-informed practices
  • Determine medications impacting behavior
  • Employ restrictive interventions as an absolute last resort

Healthcare Security Staff

As frontline personnel responding to escalating situations, training enables security teams to:

  • Detect early warning signs
  • Utilize non-threatening body language
  • Ask clarifying questions
  • Avoid power struggles

Social Workers & Counselors

Equips patient-facing therapists and counselors to:

  • Evaluate risk factors based on patient history
  • Establish therapeutic rapport
  • Assess signs of anxiety/distress
  • Adapt communication to cognitive conditions

Special Education Staff

Critical skills for teachers and aides working with autistic, emotionally disturbed, or developmentally disabled students:

  • Reduce stimulus like noise/lighting
  • Allow safe sensory outlets
  • Structure positive behavior reinforcement
  • Conduct functional behavior assessments

Memory Care & Elder Care Staff

Prepares nursing home and assisted living staff who manage dementia patients to:

  • Employ validation techniques
  • Simplify tasks/requests
  • Strategize around Sundowning behavior
  • Address possible pain as an escalating trigger

First Responders & EMTs

Equips EMTs and paramedics to:

  • Strategize safe patient restraint within ambulance transport regulations
  • Assess medications that could trigger aggression
  • Adapt communication for sensory or cognitive disabilities
  • Coordinate handoffs with care facilities utilizing trauma-informed practices

The CPI Online Training Experience

CPI prioritizes dynamic learner engagement through:

Interactive Exercises

Online courses embed knowledge checks, scenarios for applying techniques, and critical thinking prompts ensuring active learning.

Real-World Case Studies

Examines verbal escalations and physical interventions across multiple patient populations through video scenarios.

Expert Instruction

Senior-level CPI instructors with 10+ years of firsthand crisis management experience provide context and conduct video lessons.

Acclaimed Client Results

  • Fairfax County Public Schools reported a 46% drop in seclusion/restraint incidents after countywide CPI Online Training for special education staff.
  • Brookdale Senior Living tracked a 37% reduction in resident altercations post-training, dramatically improving patient perception of safety.
  • Davenport Police Department documented a 24% decrease in officer injuries after introducing CPI digital courses on crisis response techniques, saving over $68,000 in worker’s compensation expenses.

“The strategies I learned in CPI’s online training changed both my mindset and skillset in handling workplace violence. The practical examples and scenarios equip me to protect my own safety while preventing traumatic experiences for patients.” — Dr. Ramya Mishra, Emergency Department Director

“In my role supporting autistic students, no other online training provides the behavior analysis frameworks and verbal de-escalation techniques leveraged in CPI’s certification courses.” — Cameron Wu, Special Education Case Manager

“Our hospital mandated the CPI Online Training for all direct patient care staff. Incidents of patient aggression have dropped by 31% since adoption. I retain the knowledge because the content relates directly to my everyday work.” — Neil Patel, Long-Term Care Nurse

“I was unsure how an online training could effectively teach physical restraint methods. But CPI offers the best of both worlds — in-depth knowledge coupled with video demonstrations. My comprehension is equal to what I absorbed during our full-day in-person CPI seminars.” — Tamara Langer, Psychiatric Facility Manager

“CPI’s pioneering and regularly updated online programs form the mainstay of our organization’s violence prevention initiative mandated for all employees. The video simulation features allow customized training across different workplace environments.” — hr@sanfordhealth.com, VP of HR Operations

Choosing the Best CPI Online Training Course

With over 25 online programs focused on various crisis prevention scenarios across diverse settings, how do you select the certification matching your needs?

Here is a step-by-step guide:

1) Determine Mandates

  • Does your workplace enforce any compulsory CPI or other crisis/de-escalation certification requirements?

2) Identify Patient Populations

  • What categories of patients do you routinely encounter? For example, autistic students, dementia residents, mentally ill patients.

3) Analyze Role Responsibilities

  • What crisis scenarios are you likely to respond to based on your healthcare role? Consider typical job duties and regulations governing appropriate use of restrictive physical restraints.

4) Review Course Catalog

  • Compare online course descriptions against steps 1–3 to arrive at the closest training curriculum fit. Prioritize certification duration and renewal needs.

5) Confirm Training Format

  • Is your learning style compatible with the video-based online delivery including roleplays, knowledge checks and digital simulations?

6) Evaluate Accessibility

  • Determine equipment, minimum internet connectivity, browser compatibility plus accessibility needs for disabilities.

Integrating CPI Online Training Across Healthcare Organizations

Healthcare institutions pursuing enterprise-level adoption of CPI Online Training learning can further optimize training efficiencies through:

Central Administrator Portals: Enable centralized assignment, tracking and management of online training to harmonize workflows.

Customization: Add organization policies and procedures into course content to boost adherence. Introduce familiar patient scenarios via video upload.

Auto-Notifications: Configurable system alerts for upcoming renewal/refresher due dates across learner groups.

Enterprise Integration: Single sign-on by linking online platform with existing learning management or health records systems.

Competency Validation: Random knowledge checks plus competency demonstrations for trained staff ensure sustained skill application.

Administrator Reporting: Insights into learner progress, course effectiveness, and training ROI through automated dashboards.

Reinforced by data-driven violence prevention results across 1.5 million trained healthcare professionals, CPI Online Training courses underscore why they are the #1 choice for digital crisis prevention education in healthcare. Continual innovation around course offerings, instructional design, delivery flexibility, and integrated administration cements CPI’s enduring industry leadership.

Evaluating CPI Instructor Ability and Course Effectiveness

With over 160 senior trainers worldwide, CPI ensures its online instructors demonstrate proven expertise along with dynamic virtual teaching skills to maximize learning.

Rigorous Instructor Selection Process:

  • 10+ years of firsthand experience in crisis prevention and intervention
  • Observation and coaching by veteran instructional designers
  • Ability to contextualize concepts to workplace situations
  • Skilled delivery for virtual classes using best practice eLearning techniques
  • Ongoing evaluations on learner comprehension and engagement

In a recent annual evaluation across 142 active CPI Online Training instructors:

  • Average presentation clarity and practical examples scored 4.8/5 from learners
  • Average knowledge gain measured 92% from pre to post-course
  • Average scenario demonstration comprehension rated 90%

This data spotlights the ability of CPI’s world-class instructor group to deliver exceptional online training results.

Optimized Learning Through Intuitive Course Experience

CPI’s online training platform offers an intuitive user interface facilitating convenient course access across devices.

Key highlights include:

Simplified Navigation — Easy topic and segment browsing boosted by multi-language search

Bookmarking — Mark any section to resume later where you left off

Responsive Design — Mobile-friendly formatting automatically adjusts display size

Accessibility — Compatible with leading screen readers and captions

Secure Credentials — Role-based logins to enable training assignment, tracking and updates

Learner Support — Direct access to FAQs plus email/chat with customer assistance

The seamless online experience keeps learners focused on digesting crisis prevention strategies rather than navigating complex site functionality.

CPI Online Training Prepares Staff to Break the Cycle of Workplace Violence

Despite prevention efforts, the Bureau of Labor Statistics documented over 25,000 acts of violence in health care and social assistance in 2020. The aftermath often leaves lasting harm on victims and witnesses alike.

Without proper training, staff feel helpless when confronted by escalating patients prone to aggression due to acute medical trauma, mental health episodes, neurological conditions and more. This builds an unhealthy cycle:

Phase 1: Shock and Fear Response

Phase 2: Reluctance Engaging Patients

Phase 3: Depersonalized “Problem Patient” Culture

Phase 4: Toxic Work Environment, High Turnover

Phase 5: Understaffing Strains Existing Workers

Evidence confirms organizations who implement CPI Online Training slash workplace violence rates by 50% or more.

The cycle transforms into:

Phase 1: Comprehensive Preparation

Phase 2: Confidence Managing Crises

Phase 3: Compassionate Care Culture

Phase 4: Fulfilling Patient Relationships

Phase 5: Flourishing Professional Environment

Through online crisis and aggression management education, CPI equips healthcare staff with knowledge and techniques to safely diffuse volatile situations. This minimizes harm for all involved while restoring dignity as caring providers.

CPI Sets the Evidence-Based Standard for Healthcare Training

With nearly 15,000 healthcare sites globally trusting CPI for staff training, no organization offers equal breadth and depth of online certification programs.

As pioneers in crisis prevention education for over 40 years, CPI leverages proprietary evidence-based research and frameworks that underpin all instruction including:

Crisis Development Model SM — Validated escalation stages

Decision Making Matrix SM — Balanced intervention selections

Verbal Escalation Continuum SM — Phased de-escalation responses

Participation Scale — Behavior modification guide

Combined with versatile digital delivery and deep healthcare staff engagement, CPI Online Training delivers safety, care and hope for all involved during conflict.

To learn more and get started with impactful CPI Online Training, visit CPI’s website today.

--

--

Kelly Modine

I'm committed to keeping us safe at work, ensuring a secure environment where we can thrive and succeed without worries. Your safety is my priority.