CPI Training Online

Kelly Modine
5 min readFeb 19, 2024

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If you are looking for CPI Certification the two best programs are:

Crisis Consultant Group certification — $139

Crisis Prevention Institute certification — $1,849

The Need for Crisis Prevention and Intervention Training

Workplace violence and aggression continue making headlines across sectors, from healthcare settings to schools, group homes, and beyond. Data indicates over 75% of nearly 25,000 workplace assaults annually occur in healthcare and social service settings. Even more troubling, healthcare workers specifically face a 20% higher risk than all other professions.

These statistics spotlight the vital need for effective crisis intervention training that equips staff to safely navigate high-risk situations. Organizations that fail to prioritize staff training risk escalated incidents, staff injury and turnover, lawsuits, lowered morale, and ultimately compromised quality of care or services.

Now, an innovative crisis training solution is just a click away.

Introducing CPI Training Online: Proactive Prevention Through Immersive Digital Learning

CPI Training Online delivers industry-leading crisis prevention and intervention virtually, making it accessible anytime, anywhere.

With research underscoring the efficacy of multimedia instruction for adult learners, CPI Training Online harnesses technology’s potential for active, self-paced learning. The course leverages interactive modules, videos, knowledge checks, and skills practice to provide a robust learning experience tracked through advanced analytics.

CPI Training Online encompasses the comprehensive 10-unit Nonviolent Crisis Intervention® curriculum covering crisis stages, methods like verbal de-escalation, disengagement skills, prevention strategies, and physical intervention techniques.

This web-based training course offers the flexibility busy staff need while ensuring retention of information through multimedia activities. The user-friendly platform even enables custom branding and messaging unique to your organization’s culture and policies.

Unparalleled Expertise: Data-Driven Programs Backed by 40 Years of Insights

With over 16,000 instructors globally and 2.5 million trained annually, CPI leads the industry in crisis prevention and intervention. For over 40 years, the organization has partnered with healthcare, education, community services, and corporate sectors to cultivate safer environments.

CPI’s methodology derives from physical and psychological risk factors assessed through an evidence-based Job Task Analysis. This grounds techniques in realistic assault risks staff face daily. Ongoing analysis of training data, new research, and instructor insights ensure the curriculum evolves alongside emerging risks like increasingly severe behavioral and verbal aggression.

Notably, CPI reports no sentinel events — or deaths — stemming from physical restraint use in 10+ years since implementing its rigorous instructor certification program. Such data-verified efficacy underscores the relevance of CPI’s insights for equipping staff to safely manage escalating behavior.

The Value of Virtual Training During COVID-19 and Beyond

While hands-on practice facilitates skill development, web-based training presents distinct advantages — especially amid a pandemic.

For staff already facing amplified strain as frontline workers during COVID-19, minimizing additional risks is essential. Virtual training eliminates travel exposures associated with attending staff training offsite.

Additionally, social distancing measures significantly restrict gathering staff simultaneously for in-person trainings. With many organizations facing budget cuts, paying staff overtime or temporary coverage for live training poses further barriers. This can severely limit the number trained or lead to delaying critical skills refreshers.

Here too CPI Training Online offers solutions, enabling organizations to train more staff safely and efficiently at lower costs. Administrators appreciate simplified training logistics and automatic documentation like signed attestations and exam results.

Learners similarly benefit from self-paced online content matching individual knowledge levels and adaptable to busy schedules.

While lacking the physical practice component of hands-on courses, online students still gain core knowledge to better recognize escalating behavior, apply verbal de-escalation methods, and respond safely in crisis scenarios. For staff in lower-risk roles, this awareness alone marks a major boost in preparedness.

CPI Training Online: Key Course Features and Benefits

● Comprehensive, nonlinear crisis prevention curriculum with 10 interactive units

● Built on CPI’s Nonviolent Crisis Intervention® program with 40 years of insights

● Accessible 24/7 to accommodate staff schedules

● Mobile-friendly platform enables learning on any device

● Interactive learning through videos, 3D scenarios, knowledge checks

● Skills practice through decision trees showing realistic responses

● Custom messaging and branding aligns training with organizational policies

● Administrator oversight controls pacing and documents progress

● Automated badges, certificates and skill reminders

● Seamlessly integrates with existing LMS platforms

● Post-training support through additional online resources

● Aligns with industry best practices for workplace violence prevention

● Meets training standards across states and healthcare accrediting groups

● Demonstrates commitment to staff safety and professional development

● Boosts staff confidence, knowledge and skills in crisis situations

● Cultivates de-escalation mindset improving safety climate

● Enhances risk management and mitigates liability risks

● Reduces staff anxiety and empowers responses to escalating behavior

The CPI Training Online course brings leading-edge crisis intervention expertise to your fingertips for safer outcomes during conflict.

The Comprehensive CPI Training Online Curriculum

CPI Training Online delivers the complete Nonviolent Crisis Intervention® program through an interactive online experience. This ensures staff gain a comprehensive understanding of crisis stages and verbal, nonverbal, and physical tactics for safe resolutions.

Aligned with industry best practices, the CPI Training Online course is organized into 10 core sections building key competencies:

CPI Training Online Unit 1:

Crisis Intervention Philosophy Here the CPI Training Online course establishes the proper mindset for addressing disruptive behavior through care, welfare, safety and security. Trainees adopt a nonviolent, nonpunitive stance focused on early intervention.

CPI Training Online Unit 2:

Integrated Experience This unit of CPI Training Online allows learners to apply crisis intervention principles in an evolving scenario with corresponding questions testing understanding.

CPI Training Online Unit 3:

Verbal InterventionTM Verbal aggression represents the most common precursor to physical escalation. This section of CPI Training Online builds communication techniques like emphasizing calm tone and limiting threats which can provoke individuals.

CPI Training Online Unit 4:

Recognizing Risk Factors By studying anxiety cues, staff can better distinguish between different behavioral levels and choose appropriate responses. CPI Training Online covers common warning signs like pacing, finger pointing, raised voice, as well as historical factors indicating higher risk individuals.

CPI Training Online Unit 5:

Understanding Aggression Here CPI Training Online explores the aggression cycle’s stages, from triggering events to escalation through crisis and finally resolution. Learners grasp how signs of anxiety can quickly spike towards destruction if mishandled.

CPI Training Online Unit 6:

Nonverbal InterventionTM Building awareness of body language and proximity can help de-escalate or prevent situations from intensifying. CPI Training Online reviews tactics like assuming supportive stances, avoiding intense eye contact, and maintaining safe distances.

CPI Training Online Unit 7:

Precipitating Factors This section of CPI Training Online examines how certain words, actions, and environmental issues may unintentionally trigger aggressive reactions. Staff learn how to avoid these provocations.

CPI Training Online Unit 8:

Verbal Escalation Continuum Here participants apply knowledge from previous lessons to identify appropriate staff responses at each of the six levels of behavioral escalation. CPI Training Online uses video examples to analyze verbal and physical approaches.

CPI Training Online Unit 9:

Staff Fear and Anxiety CPI recognizes that crisis situations similarly impact staff. The CPI Training Online course teaches individuals to acknowledge personal reactions to better address them before responding.

CPI Training Online Unit 10:

Postvention The final CPI Training Online stage focuses on post-incident considerations, like providing physical/emotional support, debriefing through therapeutic rapport, proper documentation, and assessing improvements.

“CPI Training Online Delivers Lasting Impacts”

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Kelly Modine

I'm committed to keeping us safe at work, ensuring a secure environment where we can thrive and succeed without worries. Your safety is my priority.