(I initially wrote this a few years back on my old blog. Reposting here because, well, I still have the same views).
My job wouldn’t exist without user feedback. I am constantly trying to improve on the type of questions I ask, but so far I have a definitive list for“good to ask” and “never ask”. This is specifically referring to interviewing users who are familiar with the platform.
Never ask
Super Bowl comes to San Francisco in two weeks. I’m not into it. Neither are you? Great! Here are totally random 10 Super Fun things we can do instead (well, not together, you do your own thing and I’ll do mine…).
I wear flowers in my hair. Product gal @Yelp. Mama. Cookie monster.