I think the problem with the New York Times is that it does not have a face, or a voice.
If this is what Jodi Kantor and David Streitfeld say after they took a look at Amazon, then fine: they are people, with perceptions and biases, with blind spots and areas of keen insight, and they have something to say that they bring to the table, then fine.
Some of us may not think they have much to bring to the table.
Some of us will remember Jodi Kantor’s past, and how she took Sheryl Sandberg’s musing “I always thought I would run a social movement, which meant basically work at a nonprofit. I never thought I’d work in the corporate sector…” and ripped it from context into the egomaniacal “I always thought I would run a social movement”, leading to this correction:
Correction: February 26, 2013: An article on Friday about efforts by Sheryl Sandberg, the chief operating officer of Facebook, to start a national discussion and movement to help women excel in the workplace quoted incompletely from an interview she gave for “Makers,” a new documentary on feminist history. In a video excerpt, which accompanied the article online, she said: “I always thought I would run a social movement, which meant basically work at a nonprofit. I never thought I’d work in the corporate sector.” She did not merely say, “I always thought I would run a social movement.” Maureen Dowd’s column on Sunday, about Ms. Sandberg’s plans, repeated the incomplete quotation from the news article.
The problem is that the New York Times doesn’t sell this as the view of a person who doesn’t like Silicon Valley and has the disturbing habit of too-easily ripping quotes from context to make people look bad. The problem is that the New York Times sells this as THE NEWS!!
Just replace every headline and byline in The New York Times with, say, “Two People’s View of Amazon, by Jodi Kantor and David Streitfeld”, and it’s hard to have complaints. But with the way the current institution argues that it has a right to grab our eyeballs, it’s very hard not to have complaints.