Image for post
Image for post

Increasing your customer retention rates by just 5% can boost profit margins by 95%.

Customer service can’t be just an afterthought in running a successful business. To stay ahead of the competition, and drive a successful brand, you need to know how to give your clients interactions they’ll never forget.

These days, technology is one of the easiest ways to upgrade your CX (Customer experience) campaigns. Whether it’s a chatbot for 24/7 service, video conferencing for face-to-face intimacy, or big data for contextual conversation, technology has a lot to offer.

The question is, how do you make sure your digital enhancements don’t drain humanity from your support offering? …

About

Deltapath

Deltapath liberates organizations from the barriers that prevent effective communication and revolutionizes the way organizations communicate.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store