How to Balance Humanity and Technology in Customer ServiceIncreasing your customer retention rates by just 5% can boost profit margins by 95%.Jul 31, 2020Jul 31, 2020
How to Accommodate the Different Generations in Your WorkforceThe workplace today is unlike anything we’ve ever seen before. Not only do we have people working remotely, and organizations investing in…Jul 15, 2020Jul 15, 2020
Exploring the Top Trends in Health Technology and Patient Quality of CareThese days, there’s a lot of talk in the communication environment about customer experience. Businesses of all sizes know that if they…Mar 13, 2020Mar 13, 2020
Introducing the Benefits of a Cloud-Based Call CenterToday, companies of all sizes, from all industries are embarking on their digital transformation journeys. The evolving digital landscape…Feb 28, 2020Feb 28, 2020
5 Crucial Tools to Improve Modern Business EfficiencyNo matter the size of your business or the industry that you’re in, productivity is the key to increasing profits and competitiveness.Feb 14, 2020Feb 14, 2020
How Digital Transformation in the Hospital is Saving LivesRemember in days gone by, when every trip to a doctor’s office meant waiting hours just for someone to give you the time of day?Jan 29, 2020Jan 29, 2020
Protecting Your InvestmentYour endpoints and Cisco Unified Communications Manager (CUCM) can translate into many years of service for your business. Like most…Jul 15, 2019Jul 15, 2019