Wow. That’s unbelievable! Thanks for sharing! I really hope that the NYTimes explores these arbitration forums in one of the next parts of this series. There’s so much wrong with non-transparent private organizations making material decisions about justice. And I don’t mean the arbitrators, I mean their employers.
I’ve written every regulator under the sun. I plan on more forcefully pursuing them soon. Frankly, I was waiting for the NYTimes piece as I think it will help me break through the filter.