… “If you start by doing everything yourself it’s easy to imagine doing more yourself,” says Hallen. Handling customer support themselves was particularly valuable. “Many of our best insights came from talking or working directly with customers,” according to Bialecki. “We probably would’ve been slower to realize what people wanted if we weren’t answering support emails and phone calls every day.”
No two human beings are the same. So why should we have one standard of success? Seeking society’s standard of success is an endless rat-race. There will always be someone better than you. You’ll never have the time to do everything.