If you’re responsible for a complex website or intranet, you’ve probably faced the daunting task of figuring out what CMS would best power your site. If you’re a business analyst, or have one on your team, you may have followed a process like this:
Over the years, we at nForm have done a lot of usability testing. We’ve used in-person, remote, and automated methods. We’ve tested on websites, intranets, and applications. But we’ve rarely tested specifically with mobile devices.
Since we have some upcoming projects where analytics point to a mobile-first design and test strategy, we wanted to give ourselves some first-hand practice before doing the real thing (we like to prototype everything!). With that in mind, we recently held an internal mobile usability testing workshop.