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Co-Founder of www.customersfirstacademy.com
Founder of COO Alliance | Author of 5 Books | Second in Command Podcast Host | Check out my Invest In Your Leaders Course → https://bit.ly/InvestInYourLeaders
Very late blooming freelancer, formerly at Maclean’s, Toronto Star, National Post, Montreal Gazette. This is for personal stuff, posted very occasionally.
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