Diana YeinThe Patient Experience Studio at CedarUnderstanding Big Bills: The Patients Behind the NumbersThis article is part 2 of our Big Bills series, which focuses on how providers can decrease the burden of large healthcare bills — read…Dec 14, 2022Dec 14, 2022
Diana YeinThe Patient Experience Studio at CedarIntroducing MoneytalkThe first article in a new series from the Cedar design team on how to talk to patients about money.Aug 27, 2021Aug 27, 2021
Diana YeinThe Patient Experience Studio at CedarFive ways to earn trust from an FBI hostage negotiatorI recently spoke at UX Healthcare USA about how to earn patient trust. Read on for 5 key takeaways for building trust from the FBI.Sep 16, 2020Sep 16, 2020