Oh look at that stool! haha

Great descriptions on your observations. Lots of key and interesting points you made. Especially the confusing signage and clutter aspect.

Did you get to follow Bob and see what his check out experience was like?

Did you by any chance look into why CVS might put their pharmacy at the back rather then an easier front access? Maybe you can dig a little deeper and see if you could find some retail strategy placement/design.

I would love to hear about what you learn!

The pictures also were very helpful in seeing what you were explaining.