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Efuah

Efuah

The Ultimate One Question Survey: Net Promoter Score

Need a one question survey to get customer feedback? Then you’re in luck. The Net Promoter Score (NPS) is the ultimate way to measure…

Aug 14, 2017

Aug 14, 2017

Efuah

Warning: 3 Reasons You’re Losing Customers

Your most profitable customers are almost always long-term customers. Don’t lose them by making any of these mistakes:

Oct 11, 2016

Warning: 3 Reasons You’re Losing Customers

Oct 11, 2016

Efuah

6 Great Customer Service Books You Must Read!

“The book you don’t read won’t help.”–Jim Rohn

Aug 11, 2016

Aug 11, 2016

Efuah

The Only Way To Build Customer Loyalty In E-Commerce

With all of the talk around Brexit in the last week, I got to thinking about the implications for the ecommerce world. Not only for the UK…

Jul 6, 2016

The Only Way To Build Customer Loyalty In E-Commerce

Jul 6, 2016

Efuah

How to make your employees feel valued

Employees who feel valued put a lot more effort into their jobs. In fact 80 percent of employees say they’re motivated to work harder when…

Jun 8, 2016

How to make your employees feel valued

Jun 8, 2016

Efuah

Why I Quit My Dream Job

A year ago, I quit my job, packed my bags and embarked on an adventure to Asia. Travelling was something I’d always wanted to do, but had…

Apr 6, 2016

Why I Quit My Dream Job

Apr 6, 2016

Efuah

How to increase the response rates for your customer surveys

Knowing what your customers really think about your business is important. Without that knowledge and feedback, trying to plan your…

Mar 23, 2016

Mar 23, 2016

Efuah

5 customer retention strategies that work!

We all know that keeping customers makes good business sense. But the real impact to your bottom line is so big it might surprise you!

Mar 10, 2016

5 customer retention strategies that work!

Mar 10, 2016

Efuah

NPS -a simple metric that packs a powerful punch!

There’s no denying it, seeing a new customer sign up to your product or service is a rewarding feeling.

Mar 7, 2016

NPS -a simple metric that packs a powerful punch!

Mar 7, 2016

Efuah

Efuah

Hi! I’m a Co-Founder of https://devoted.io. We get companies interacting with their customers more & learning from their feedback to increase loyalty & sales.

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