Apple just re-invented online customer service chats
On its biggest launch day ever, Apple also created a delightful new way for people to get their questions answered online. The new…
We are digital packrats. We treat most reading like the Christmas presents we don’t want but end up hoarding anyway. But sometimes people write things that compel you to read immediately and start conversations around. This is a collection of that vintage.
My thoughts on all how the above intersect