Derek HomanninMedian BlogA New Product is Brewing…For the better part of the last 2 years, Median has been focused on bringing incredibly easy to use co-browsing software to customers all…Mar 5, 2019Mar 5, 2019
Derek HomanninMedian BlogNew site, New featuresIt’s been a while since we’ve last posted. As a matter of fact, it’s been wayyyyy too long. While we’ve been pretty silent on the blog…Dec 20, 2018Dec 20, 2018
Derek HomanninMedian BlogIntercom and Median — Better TogetherWe’re big fans of Intercom here at Median. We’ve been using them since day one to manage customer conversations. A few weeks back we had…Nov 15, 20171Nov 15, 20171
Derek HomanninMedian BlogNew Week, New Feature — Check out Phone ModeUp until now, Median has worked best when integrated with your live chat provider. Today, we’re excited to announce that your phone-based…Nov 6, 2017Nov 6, 2017
Derek HomanninMedian BlogMeet Our Newest Integration Partner -ChatraToday we are excited to announce that Chatra customers can now have access to cobrowsing via an integration with Median.Nov 3, 2017Nov 3, 2017
Derek HomanninMedian BlogLiveChat and Median — The Perfect ComplimentLiveChat has been in the online software game for a long time and when we first launched Median, we knew wanted to work with them. As of…Oct 18, 2017Oct 18, 2017
Derek HomanninMedian BlogIntroducing Median — A Direct View into Your Customer’s WorldFor the last few months, we’ve been hard at work building something that will make the lives of customer support agents everywhere much…Oct 17, 2017Oct 17, 2017
Derek HomannI just quit my job. Here’s why.Earlier this month, I quit my job as the head of support at Flywheel, one of the most promising startups in the Midwest. When I first…Jun 13, 2017Jun 13, 2017