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Diana Akrong
Diana Akrong

Diana Akrong

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From We need a better name for UX, and that name is “Screllvus” by Cathy Fisher

“Customer Experience Design” is in vogue right now because of design’s increasing integration into all elements of a business and a growing understanding that direct end users aren’t the only people whose interactions with a business are important. But at the same time, it reduces people to merely economic entities. It’s just as dehumanizing as referring to people as “users” and also has a disturbingly capitalistic bent.

From In defence of UX research by Silveress

I am the messenger. I find the best way to communicate with users to allow them to accurately convey to me their experience of a product or service. (Through various means and methods of testing, both implicit and explicit.) Then, I find a way to interpret the insight I gather from this exchange. Finally, I select a sharing method for my recommendations to the people who can make changes within the product or service.

From Best Design Advice No One Ever Gave Me by Sean D'Auria

There is a time and place for trendy designs and words, but it’s not the best solution to most problems.

Claps from Diana Akrong

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It’s more than just handwriting

Natalie Fordwor

How Netflix works: the (hugely simplified) complex stuff that happens every time you hit Play

Mayukh Nair

Hey man, thanks for leaving some feedback.

Theo Strauss