Diana Sonis – Medium

Diana Sonis
in
CX by Design

How To Talk With Customers Through Your Website

(originally published on the CX by Design Ideas Blog)

1 min readOct 13, 2020

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How To Talk With Customers Through Your Website

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Diana Sonis
in
CX by Design

What is Website Navigation?

(originally published on the CX by Design Ideas Blog)

1 min readSep 30, 2020

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What is Website Navigation?

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Diana Sonis
in
CX by Design

Business Opportunities in COVID-19

COVID-19 is not the problem you’re dealing with.

1 min readJun 9, 2020

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Business Opportunities in COVID-19

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Diana Sonis
in
CX by Design

How To Be (or Become) Human-Centered in a Crisis

Originally, this was meant to be a different post. We wanted to celebrate companies that matter to our daily lives; those meaningful…

1 min readApr 28, 2020

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How To Be (or Become) Human-Centered in a Crisis

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Diana Sonis
in
CX by Design

Identify Growth Opportunities Using Human-Centered Design

(originally published on the CX by Design Ideas blog.)

2 min readMar 25, 2020

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Identify Growth Opportunities Using Human-Centered Design

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Diana Sonis
in
CX by Design

Key Customer Experience Statistics for 2020

(originally published on the CX by Design Ideas blog.)

1 min readFeb 25, 2020

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Key Customer Experience Statistics for 2020

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Diana Sonis
in
CX by Design

Create a Human-Centered Business in 2020

(originally published on the CX by Design Ideas blog.)

1 min readJan 28, 2020

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Create a Human-Centered Business in 2020

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Diana Sonis
in
CX by Design

Choosing a Great Design Thinking Partner

(originally published on the CX by Design Ideas blog.)

1 min readAug 14, 2019

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Choosing a Great Design Thinking Partner

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Diana Sonis
in
UX Collective

Is UX making us dumb?

The idea of free will is fascinating. Most people believe they have some measure of control over their choices.

2 min readMay 16, 2019

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Is UX making us dumb?

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Diana Sonis
in
CX by Design

User Centricity Through Systemic Innovation

(originally published on the Design Think Labs Blog)

1 min readMar 13, 2019

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User Centricity Through Systemic Innovation

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Diana Sonis

Diana Sonis

Translating customer needs into viable products & services, while drinking coffee. Co-Founder: www.cxby.design. Also at www.dianasonis.com.

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