The Bicycle Curse

I’m not one for supernatural beliefs, but I’ve noticed a certain pattern that I can’t quite shake off: Whenever I get a new bike, I tend to be involved in a bicycle crash.

2014 I ordered a Canyon RoadLite 7.0. The day before the bike arrived at my doorstep, I had a…

Düsseldorf, seine Radfahrer und die RP-Online

Ein Freund wies mich heute auf einen Artikel über die Unvernunft der…

Customer mail support

In the past, I have been very vocal against automatic replies from ticket systems. I considered them to add no value while possibly causing the person requesting support some discontent. Let me explain why. Imagine you just sent a support request. Of course you’re hoping for a quick reply…