Hitesh UmaletiyaThe Role of AI Assistants in Customer SupportTraditional days of keeping on hold for customer service are gone. Nowadays, customers expect faster and smoother responses across multiple…Jul 26Jul 26
Hitesh UmaletiyaHow Chatbots Customer Service Help SMBs GrowSMB (Small and medium-sized businesses) owners often wear many hats and need help keeping up with customer inquiries while managing other…Jul 24Jul 24
Hitesh Umaletiya7 Ways To Enhance Customer Satisfaction with AI-Powered ChatbotsAI-powered chatbots have the ability to instantly resolve major routine queries. For this reason, businesses are actively adopting…Jul 18Jul 18
Hitesh UmaletiyainSwift Support8 Reasons Why AI Assistants Are Essential for Customer SupportAI technology has made significant leaps in recent years, greatly enhancing workflow and freeing staff from repetitive and mundane tasks…Jul 18Jul 18
Hitesh UmaletiyainSwift SupportThe Role of Swift Support in Reducing Human Dependency in Customer ServiceCustomer service is one of the most crucial parts of any business, as several studies reveal. In fact, a survey shows that 97% of consumers…Jul 17Jul 17