Meaghan Johnson
Meaghan Johnson

Meaghan Johnson

Fintech Nerd. I enjoy sharing my banking experiences to help banks and startups create the best possible solutions for customers.

Medium member since October 2018
23 Following
76 Followers
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bunq v3 review: confusing digital UX meets an EasyJet flight

Why I like bunq (pre-v3)

Jun 22 · 8 min read

Customer centricity in times of crisis: how incumbent banks are shining

I’ve been glued to all sorts of new outlets over the past month. As I write this, I am currently in Nicaragua waiting for our rescue…

Mar 30 · 5 min read

Kicking customers when they are down? Some thoughts on the new N26 fees.

Today I received a message from N26 about changes to the fee structure.

Mar 19 · 3 min read

2020 Fall of the Neo-Bank: UPDATE

Hello Folks,

Jan 30 · 4 min read

2020: THE FALL OF THE NEO-BANK?

In 2017 I moved to Berlin and, in addition to the beautiful apartments, lively nightlife and cheap beer, I was incredibly excited to get…

Jan 5 · 11 min read

Klarna for the win!

Over the past seven years, I have been reviewing hundreds (maybe even thousands at this point) of digital customer experiences within…

Apr 29, 2019 · 5 min read

Payments ain’t a thang!

It’s mid-January and I am finally getting around to unpacking from my Christmas week in Romo, Denmark. The first time I went to Romo was…

Jan 15, 2018 · 4 min read

The woes of cross-border banking

In October 2017 I reverse Brexited. After nearly 8 years in London, I packed it all in and moved to Berlin. Berlin is one incredible city…

Jan 4, 2018 · 8 min read