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Setting Clear Expectations for Employees
Everybody knows the importance of communication. Whether it be with family, friends, co-workers or customers, proper communication is what helps us understand and connect with others. Clear expectations lead to seamless communication and help in overcoming barriers as problems and challenges arise.
As a manager in a business setting, setting clear expectations for employees is an absolute necessity! Imagine this: during a weekly meeting, one of your employees presents what they’ve been working on for the whole week only to find that it’s nothing at all like what you expected or wanted. You can be sure that neither of you is going to feel very good when you ask them to redo everything!
If both sides don’t know what the other wants, it opens the door to feelings of resentment and frustration. There are multiple reasons why employees end up leaving a company. Setting expectations from the very start can prevent these kinds of things from happening.
The steps to setting clear expectations are:
- Define the expectation
- Know the reasoning behind the expectation
- Document expectations
- Break down goals
- Get feedback
- Follow-up