Published in Colang·Feb 23Introduction to Colang — Part 1Streamlining customer support is one of the main drivers for conversational AI adoption, and it has the potential to provide genuine value to both customers and enterprises. However, designing and building conversational AI bots with a broad range of capabilities is a big challenge. …Conversational Ai4 min read
Published in Colang·Feb 15Conversational AI using only natural languageHow do you think about designing and implementing a conversational AI bot? Let’s say you have your sample dialogs from the Wizard of Woz simulations and have identified the happy paths. And let’s take the initial greeting and write down our thought process. First, we should define how the user…Conversational Ai2 min read
Published in Colang·Jun 23, 2021Do we need a common language for conversational AI?Last week, I was a speaker at two conferences in the conversational AI space: Conversation Design Festival and L3-AI. I talked about the gap between conversation design and engineering, and I introduced a new modeling language, colang, which we’ve developed at RoboSelf as a potential solution. …Conversational Ai7 min read
Published in RoboSelf·May 4, 2020Digital Assistants for WorkConversational shift Over the past 5–7 years, our interaction with technology has shifted more and more towards conversations. Siri, Alexa, Google Assistant, or Bixby are some of the well-known assistants that simplify playing music, controlling a smart home, performing searches, finding a recipe, booking a restaurant, getting a taxi, or even listening…Digital Assistant3 min read
