Banking and financial services industry is the underpinning of a national economy, yet they have got a bad rap when it comes to customer experience. Public trust in banks has been slipping over the years. The digitally native millennial generation expects an unparalleled level of customer experience and this has presented a new challenge for traditional banks. Technology has raised the bar for customer expectations. If banks fail to deliver what their customers have come to expect, they will be falling behind. Quality of customer experience (CX) has become a crucial factor in customer acquisition and ongoing retention. Banks and…


Mobile application market has been witnessing an explosive growth from the past few years with no signs of slowing down. Fast internet access combined with highly intuitive user interfaces on today’s smartphones have contributed towards the astronomical rise in the number of mobile app downloads and revenues. Mobile apps have become a powerful tool for businesses to engage with the consumers. In the second quarter of 2019, users downloaded 21.3 billion apps from Google Play Store and 7.4 billion apps from Apple App store ( Statista). While these statistics may seem encouraging for Xamarin hybrid app developers and businesses, it…


The world has come to a standstill with the near-exponential escalation of coronavirus pandemic. According to the World Health Organization, Coronavirus disease (COVID -19) is an infectious disease caused by the virus SARS-CoV-2). First reported in China on 31 December 2019, the dread of the COVID-19 has spread across the globe quickly. As of now, the total number of COVID-19 infections has crossed one million globally, with 51,000 fatalities and 2,10,000 recoveries. As the numbers keep on rising exponentially, world leaders have shut down their countries and are asking their citizens to stay at home. In fact, all the major…


Tech industry is always bustling with new technologies and innovation that will transform business models, human lives and the global economy. It is therefore crucial that business organizations and policy leaders look ahead and identify the technology trends that will matter to them. Every new technology passes through a hype cycle of being perceived as a silver bullet for everything. And, like any other technology, Artificial Intelligence (AI) has been following the same hype cycle. But beyond the hypes and promises,we are at a new level of cognition in artificial intelligence that has started to deliver real-life benefits. From warehouse…


Global real estate market is expected to generate a revenue of USD 4,263.7 billion by 2025 (Source: Grand View Research, Inc report), which underlines its significance as a universal economic power. Even though, the property industry has lagged behind in adopting new technologies. Real estate sector, which generates trillions in revenue every year, is dominated by paper based system. Such archaic methods are unnecessarily cumbersome, inefficient and costly, especially when we are living in a digital age. That is why a big shift has been happening with the world’s largest asset class, as real estate technology (or Proptech) continues to…


Small and medium-sized enterprises (SMEs) play a crucial role in the global economy by generating employment and innovation. Empowering them to adapt and thrive in this competitive market space is essential for building global economic growth, addressing diverse range of social needs, tackling climate change and conserving environmental resources. According to the World Bank, SMEs represent about 90% of businesses and more than 50% of employment worldwide. In fact, formal SMEs contribute up to 40% of national income in emerging economies. However, increasing complexity of regulations, public policies, evolving customer behaviour and supply chain constraints have put pressure on SMEs…


According to the UN Food and Agriculture Organization (FAO), the world population will reach 9.1 billion by 2050. And to feed the inhabitants, global food production must increase by 70 percent. However, FAO projects that the area of arable land will be expanded by five percent only. Over exploitation of natural resources, rising pollution levels, degradation of land and depleting water levels and climate change have imposed barriers to traditional farming. In this context, the agriculture sector needs technological reforms and solutions to increase crop yield by producing more food using fewer resources and effort. As a result, Artificial Intelligence…


By Divya P S on ALTCOIN MAGAZINE

Growing strings of scandals and stories of aggressive fundraising practices have taken away the trust that the public had in charity and charitable organizations. According to the annual report published by Watchdog for 2018–19, there had been an 83% increase in whistle-blowing incidents.


Fintech, the technological innovation in the highly regulated financial industry has been evolving rapidly. Banks, insurance companies, payment providers and other financial service providers have embraced the financial disruption and shifted their focus to provide customer-centric services. Rise of online banking, mobile payments and person-to-person payments (P2P) apps have contributed to the tremendous adoption of fintech solutions. According to CB Insights, Fintech companies raised approximately $39.6 billion from investors globally, in 2018, which represents a 120% year-on-year increase compared with the $18 billion worth of venture capital that was raised collectively by the industry in 2017. Furthermore, 82% of the…


As scientists and researchers strive harder to make Artificial Intelligence (AI) mainstream, this ingenious technology is already making its way to our day to day lives and continues ushering across several industry verticals. . From voice-powered personal assistants like Siri and Alexa to autonomously-powered self-driving vehicles, AI has been rearing itself as a force to be reckoned with. Many tech giants such as Apple, Google, Facebook and Microsoft have been making huge bets on the long-term growth potential of Artificial Intelligence . According to a report published by the research firm Markets and Markets, the AI market is expected to…

Finlead Logiticks

Digital marketing associate at Logiticks

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