Ola, Meru or any other Cab…
No matter how terrible and frustrating our experience is with a particular cab company, we are still in dire need to make use of their services. At some point in a day, we rely on having them pick us up at a moment’s notice. I say this only because after every bad and ugly encounter with every cab company in Chennai, I still go back to calling each of them out of sheer desperation. Solution? None (other than learning to drive a car and then buying one myself!).
This is a brilliant encounter and write up. I’d make sure to share it just to spread the word on the lethargy of the company and management.