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Many years ago I joined a company as a developer and soon witnessed something odd. Another department’s teamLead called up one of his subordinates in the middle of the day and told him: ‘Here, come and get this money and go to a store and grab me some drinks and snacks, will you?’. Just like that, bold as brass.

I thought: Gee, that’s weird. This situation happened several more times. After a while I realised that this kind of behaviour was the norm in this company. Teams formed alliances against one another, the environment became a somewhat toxic with lots of staff gossip, and top management didn’t seem to care at all. …


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In my previous article I talked about how we configured Jira to make work flow as convenient as possible and to ensure tickets provided exhaustive information. The aim of today’s article is somewhat different.

Assumptions:

  • You are developing and providing support for a complex programming product in use by several clients;
  • You have several engineering teams (backend, IT Ops, iOS, Android, web etc.), working independently of one another, each with their own backlogs;
  • You have several product areas. This is to say that, broadly speaking, one product manager manages several products in a given area, while another manager does the same in their respective…


Perfect flow and ideal ticket

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If you work in an IT company then the likelihood is that your processes are built around Atlassian’s well-known Jira. There are numerous task-trackers available on the market for solving such tasks, including open-source solutions (Trac, Redmine, Bugzilla), but Jira is probably the most widely used.

My name is Dmitry Semenihin and I am a team lead at Badoo. In this short series of articles, I will tell you about how we use Jira, how we have configured it for our processes, the good things we have ‘bolted’ onto it and how, in this way, we have effectively turned an issue tracker into a one-stop task communications centre thus making life somewhat easier for ourselves. …

Dmitry Semenihin

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