Gaze to pay: whether frictionless tech is infringing on the sense of control

I’ve only recently discarded the notion of upcoming iPhone ditching Touch ID, thinking how inconvenient would it be to pay with a proper gaze — reducing the proposition to a joke.

Still, the techies press on:

Samsung’s new Galaxy S8 flagship handset will use facial-recognition technology to verify payments, according to Bloomberg. — Finextra

Whether true or just controlled leaks to witness general feedback, frictionless payments are the lifelong desire of aestheticians and movie producers — but are actually a curse for the majority — where a semblance of control still has to remain to, at least, create a visibility of one for the user dispensing digital tokens from the thin air.

Where I’ve earlier provided a bit of background for the psyche of today’s consumers, friction is sometimes all we have to stop from incessant spending.

  • Face is not enough: Requirement for a facial expression and control for the proper angle to protect from unsecured transactions require undue effort where our hands do the work better (underground gates).
  • It mandates for a expressive behavior (force a smile to make a transaction), where for certain payments we just want to be on with our lives and depart from the teller ASAP

What may be closer to the truth is the accelerated adoption for another way to pay in certain cituations — while browsing (hence the desire of Alibaba to proceed with selfie payments), donating money (where emotionally engaged would be most susceptible).

Still, capturing the statis image or a generated model of a face is risky as not only it captures one payment token that is hard to fork, it also robs one of identity.