Japanese hotel with almost 100% AI robot staff (humanless hotel)
2 min readMar 23, 2024
The Henn-na Hotel is a hotel in Japan ran almost completely by robots AI staff includes reception/ concierge services, food(vending machine) dail phone for a agent with the only human staff being housekeeping:
- Robotic Receptionists: Guests are greeted by humanoid or dinosaur-shaped robots at the reception desk, which can check guests in/out, answer questions, and provide information about hotel amenities and services.
- Room Service Robots: Some versions of the Henn-na Hotel feature robotic room service assistants that can deliver amenities or snacks to guests’ rooms upon request.
- Cleaning Robots: Autonomous robotic vacuum cleaners and floor scrubbers are employed for cleaning tasks throughout the hotel, ensuring cleanliness and efficiency. There are also some human housekeepers there select hours.
- Luggage Handling Robots: Automated luggage storage and retrieval systems are available to assist guests with storing and retrieving their luggage.
- Facial Recognition Technology: Facial recognition technology may be utilized for guest identification and access control in certain areas of the hotel.
The Henn-na Hotel is a glimpse of where we are headed. Which is the rise of robots and the decrease of the need for humans at all.
Overall, the Henn-na Hotel does allow the hotel to reduce staff costs and creates a unique experience for guest. What are your thoughts on this hotel?