Dominiquein3ap — as agile as possibleStop offering everything (and why this is far from customer-centricity)Have you ever noticed how many ways a customer can contact a company these days? Phone, email, contact form, live-chat, Whats-app…Aug 18, 2021Aug 18, 2021
Dominiquein3ap — as agile as possibleAre Personas Overrated?The customer/UX community has been arguing about the usefulness of personas for some time. While some consider the concept the holy grail…Jul 20, 2021Jul 20, 2021