WTFUK
Rachel Nabors
1.4K172

Very vivid account of what I am afraid is an all to common practice at UK borders. Rachel — you should consider putting this through the Border Force complaints procedure — see https://www.gov.uk/government/organisations/border-force/about/complaints-procedure for this. Can’t promise you will get adequate redress but it might get a few of their senior officials to take a sober view of the dreadful service being run on the frontline.

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