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Donna Choi
Donna Choi

298 Followers

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Published in The Startup

·Sep 21, 2020

Case Study: Home Loan Processing on the Sofi Mobile App

Getting a home loan can feel opaque and intimidating to the average person. With pages and pages of legal jargon to navigate (not to mention large sums of money on the line!), …

UX

6 min read

Case Study: Home Loan Processing on the Sofi Mobile App
Case Study: Home Loan Processing on the Sofi Mobile App
UX

6 min read


Published in The Startup

·Sep 17, 2020

Case study: Job Search at Stack Overflow

During my tenure at Stack Overflow, one of my team’s major goals was to increase job applications submitted through our product. We knew that search was the primary path through which people found and applied to jobs, yet we hadn’t invested in improvements in years. …

UX

4 min read

Case study: Job Search at Stack Overflow
Case study: Job Search at Stack Overflow
UX

4 min read


Published in Bootcamp

·Sep 16, 2020

Case study: Identity and visual design for Japanese Language Stack Exchange

A question and answer site for students and enthusiasts of the Japanese language. — During my tenure at Stack Overflow, I was tasked with designing an identity and visual design for Japanese Language Stack Exchange, a question and answer site for students and enthusiasts of the Japanese language. Research and concept development When developing early concepts, I drew inspiration from user feedback, Japanese art and writing, and Japanese…

Visual Design

3 min read

Case study: Identity and visual design for Japanese Language Stack Exchange
Case study: Identity and visual design for Japanese Language Stack Exchange
Visual Design

3 min read


Published in UX Collective

·Jun 18, 2020

Giving feedback early and often

You’ve asked your manager for feedback. They tell you that you’re doing great and that everyone loves working with you. Then performance evaluation season rolls around, and your review contains some surprising feedback: one of your team members thinks you’re difficult to work with, and another believes the caliber of…

Leadership

5 min read

Giving feedback early and often
Giving feedback early and often
Leadership

5 min read


Published in UX Collective

·Dec 23, 2019

How to build products with expert users

Users who are knowledgeable and excited about your product offer unique challenges. They deeply understand the ins and outs of your product and are overflowing with ideas about how to make it better. They’re smart, articulate, and persuasive. …

UX

5 min read

How to build products with expert users
How to build products with expert users
UX

5 min read


Dec 20, 2019

Case study: improving the question closing experience at Stack Overflow

You’re stumped on a coding problem. You’ve tried everything: scoured the internet, pinged your colleagues for help, and troubleshot for hours. Finally, you decide to ask your question on Stack Overflow — surely someone in this community of 50 million programmers can help you, right? …

UX

6 min read

Case study: improving the question closing experience
Case study: improving the question closing experience
UX

6 min read


Published in UX Collective

·Dec 12, 2019

How we conduct research on the community team at Stack Overflow

If you work on a product that’s ever benefited from research — whether that’s talking directly to users, analyzing experiment data, or any number of other research methods — you know how indispensable these inputs are for making the right decisions. But how do you decide which methods to use…

UX

6 min read

How we conduct research on the community team at Stack Overflow
How we conduct research on the community team at Stack Overflow
UX

6 min read


Published in UX Collective

·Nov 9, 2019

Holistic vs. feature design: how to stop shipping only individual features

You’ve been asked to design a new feature. You’re not sure that this feature will work without broader changes to the product. However, no one has asked you to design a new feature and a sweeping overhaul of the product. …

Product Management

4 min read

Holistic vs. feature design: how to stop shipping only individual features
Holistic vs. feature design: how to stop shipping only individual features
Product Management

4 min read


Published in UX Planet

·Jul 17, 2019

Tips for leading a design project

If you’re a product designer, you probably lead design projects every day, even if “lead” isn’t in your job title. Whether that’s by gathering user insights to identify the next thing your team could work on, designing solutions to user pain points, or running design reviews, the opportunities to lead…

UX

7 min read

Tips for Leading a Design Project
Tips for Leading a Design Project
UX

7 min read


Feb 8, 2018

Navigation for Stack Overflow and the Stack Exchange network

This blog post was originally published to the Stack Overflow blog. It refers to “Channels”, a product which is now called “Teams.” This post is part of a series on how we’re making Channels, the thinking behind the product, and insight into the process. …

UX

6 min read

Updating Navigation for Stack Overflow, Enterprise, and Stack Exchange Sites — Stack Overflow Blog
Updating Navigation for Stack Overflow, Enterprise, and Stack Exchange Sites — Stack Overflow Blog
UX

6 min read

Donna Choi

Donna Choi

298 Followers

I write about user experience, leadership, and research. Product design @ Google. http://donnachoi.com

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