Published inThe StartupCase Study: Home Loan Processing on the Sofi Mobile AppGetting a home loan can feel opaque and intimidating to the average person. With pages and pages of legal jargon to navigate (not to…Sep 21, 2020Sep 21, 2020
Published inThe StartupCase study: Job Search at Stack OverflowDuring my tenure at Stack Overflow, one of my team’s major goals was to increase job applications submitted through our product. We knew…Sep 17, 2020Sep 17, 2020
Published inBootcampCase study: Identity and visual design for Japanese Language Stack ExchangeA question and answer site for students and enthusiasts of the Japanese language.Sep 16, 2020Sep 16, 2020
Published inUX CollectiveGiving feedback early and oftenYour manager tells you that you’re doing great. Then your performance evaluation rolls around, and your review contains surprising…Jun 18, 20201Jun 18, 20201
Published inUX CollectiveHow to build products with expert usersUsers who are knowledgeable and excited about your product offer unique challenges. They deeply understand the ins and outs of your…Dec 23, 2019Dec 23, 2019
Case study: improving the question closing experienceYou’re stumped on a coding problem. You’ve tried everything: scoured the internet, pinged your colleagues for help, and troubleshot for…Dec 20, 2019Dec 20, 2019
Published inUX CollectiveHow we conduct research on the community team at Stack OverflowA deep dive into our research approach: what it used to be, what it is now, and how it continues to evolve.Dec 12, 2019Dec 12, 2019
Published inUX CollectiveHolistic vs. feature design: how to stop shipping only individual featuresYou’ve been asked to design a new feature. You’re not sure that this feature will work without broader changes to the product. However, no…Nov 9, 20191Nov 9, 20191
Published inUX PlanetTips for Leading a Design ProjectIf you’re a product designer, you probably lead design projects every day, even if “lead” isn’t in your job title. Whether that’s by…Jul 17, 20191Jul 17, 20191
Updating Navigation for Stack Overflow, Enterprise, and Stack Exchange Sites — Stack Overflow BlogThis post refers to “Channels”, a product which is now called “Teams.” This post is part of a series on how we’re making Channels, the…Feb 8, 2018Feb 8, 2018
