PinnedRaluca N.inThe Invisible DesignGenerative AI: The Dumbing Down of Knowledge and IdentityIn this essay, I propose the idea that the use of generative AI systems without critical thought universalizes language in a negative way…Jun 18Jun 18
PinnedRaluca N.inThe Invisible DesignHi there, welcome to The Invisible Design!I’m Raluca Neagu, a Product Management and UX Strategy Leader from Europe with over 15 years of experience in the business world.Jun 18Jun 18
Raluca N.inThe Invisible DesignA trip to delight: customer journey mappingCustomer journey mapping (CJM) is a powerful tool that enables organizations to understand and improve the customer experienceJun 28Jun 28
Raluca N.inThe Invisible DesignService Blueprints. Complexity made simple.A service blueprint is a diagram that illustrates the interactions between various service elements within a customer journey. It extends…Jun 28Jun 28
Raluca N.inThe Invisible DesignWorkshops are a vital part of any PM toolkit as they enable participants to come together for a…Workshops are intensive collaborative sessions used to solve problems and enable progress on a particular challengeJun 28Jun 28
Raluca N.inThe Invisible DesignA short story on Usability TestsUsability studies are the way to go to learn how users actually use and interact with your product. It’s a straightforward method to see if…Jun 27Jun 27
Raluca N.inThe Invisible DesignAdvanced User Research Techniques for PMs, UX PROs, and everyone else.This booklet is designed for Product Managers, UX Professionals and anyone who is eager to deepen their UX research capabilities.Jun 25Jun 25
Raluca N.inThe Invisible DesignTips & Tricks for Successful User Interviews: A Guide for Product ManagersLearn the risks and pitfalls of insufficient methodology in user interviews. Learn how cognitive biases like overconfidence can skew UX…Jun 18Jun 18
Raluca N.inThe Invisible DesignPhilosophy as a Way of Life: Lessons from Greek Philosophy for the Modern WorldContinuous reflection and preparation for death are central themes in ancient philosophy. These ideas inspire living a harmonious life…Jun 183Jun 183
Raluca N.inThe Invisible DesignWhy Are Workshops Great for Product Roadmaps?This article outlines why workshopping is unparalleled in creating product roadmaps and how it fosters collaboration, understanding, and…Jun 18Jun 18
