Chris DouglasinHoperatorEmail, Text Message, Both? — Hotel Messaging SurveyBeing a communications platform we often get asked about metrics regarding the trend of guest communication. Which channels are preferred…Jun 14, 2018Jun 14, 2018
Chris DouglasinHoperatorLessons in Personalization and Pre-Stay CommunicationRecently, I was in New York and I stayed at a pretty well known hotel. It was a big hotel. Not the type of place I would typically stay…Apr 11, 2018Apr 11, 2018