Dr. Lusine TarkhanyaninMethod PerspectivesExperience Sequencing: Why We Analyze Customer Experiences like DNAIf you are reading this article, you and I are sharing the same essential genetic makeup. Our DNA is different by only 0.1%. That might not…Dec 7, 2021Dec 7, 2021
Dr. Lusine TarkhanyanDesigning a customer-centric data strategyFrom nursing homes to neurotechnology to private equity, companies in all sectors face a similar challenge: they know they need to evolve…Oct 29, 2020Oct 29, 2020