Dara Renton

KH: Right. It is a challenge when we think of inclusive design as an outcome and object. Inclusive design is a process, not a result.

…ign process who was previously unable to participate? How you get there is what makes it inclusive, not that it’s targeted at an underrepresented or underserved community.

The third reason the use of the term ‘best practice’ is problematic is that it carries with it the idea that, once established, it can be applied at all times and in all contexts. That is to say, it is universally applicable. In the complex reality of organisational practice thi…