DSG Associates7 Actionable Tips to Design Effective Customer SurveysThis is a follow-up to our recent post on major customer survey mistakes. This piece on how to design effective customer survey campaigns…Sep 13, 2021Sep 13, 2021
DSG AssociatesOnline Survey Fraud: Three (3) Tips to Help You Boost Data Quality and Survey IntegrityCustomer survey is a very effective way to gain valuable feedback and insights into what matters most to your customers. But oftentimes…Sep 2, 2021Sep 2, 2021
DSG Associates7 Value-Based Reasons Why You Should Invest in Customer Surveys Now!This post was inspired by another post on Zendesk — Are Customer Surveys Still Worth Using? That post did a great job explaining how to…Aug 19, 2021Aug 19, 2021
DSG Associates3 Horribly Costly Intercept Interview Mistakes to AvoidHere at DSG Associates, we’re obsessed with market research strategies like intercept interviews because of their effectiveness in getting…Aug 12, 2021Aug 12, 2021
DSG Associates7 Costly Mistakes that Will Mess Up Your Customer SurveysRecently, we published a piece on Horrible Customer Intercept Interviews Mistakes most companies make. Today, we’re shifting our focus to…Aug 6, 2021Aug 6, 2021
DSG AssociatesHow Have Intercept Interviews Evolved During the Pandemic?The pandemic almost brought the corporate activity to its knees.Jul 29, 2021Jul 29, 2021
DSG Associates5 Actionable Tips For Designing Smart Mystery Shopping Programs For Measurable ResultsOver 8 million mystery shops are being conducted each year.Jul 21, 2021Jul 21, 2021
DSG Associates3 Business Secrets You Can Discover with Mystery ShoppingYou’ll be amazed at just how many secrets you can uncover with mystery shopping. This proven market research strategy can help you learn a…Jul 20, 2021Jul 20, 2021
DSG AssociatesCOVID 19: Should You Choose Managed or DIY Market Research?A while ago, we discussed 7 Insane Ways Market Research Could Benefit Your Business. One of the key benefits we discussed is how market…Jul 16, 2021Jul 16, 2021
DSG Associates7 Insane Ways Market Survey/Research Could Benefit Your BusinessThis in turn can help you optimize marketing and service delivery to ensure your business keeps its hard-earned customers.Jul 15, 2021Jul 15, 2021
