The return on investment of UX: an infographic for the skeptics

Telepathy
1 min readApr 4, 2016

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A little while back, we teamed up with our friends at UserTesting.com to delve into their in-depth research into a very important question — What’s the typical return on investment of UX?

The resulting infographic illustrates the surprising findings: [SPOILER ALERT] Turns out that investing in UX is totally worth it — and if you’re already working on UX, now definitely ain’t the time to stop.

Hug a UX hater today

Know a UX skeptic that could benefit from a dose of this data-driven goodness? Share this infographic with them, and kickstart a conversation!

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Telepathy

Customer experience & UX design agency; creators of @theHelloBar and @Filament_io