possible they’ll list this important information on their websites or send it out in a blast email, but don’t rely on this. Take control of your store and get this important information yourself. Make a master document that contains all of your suppliers, when they’re planning on shutting down, for how long, and to what degree. You’ll find that some suppliers are only shutting down for a week and will still be contactable for questions. Others though may be closed for an entire month and truly shut down, meaning impossible to contact (though this is rare). It’s important to understand the holiday policies of all of your suppliers so that you can effectively manage your offerings and customer expectations during the weeks surrounding the holiday. When seeking this information, remember the likely communications delays you’ll face and make sure you start this process as early as possible. You want to give your suppliers ample time to get back to you.

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your suppliers to manage the products you’re presenting in your store. If you find that one of your suppliers is planning on shutting down for an entire month you would be wise to temporarily turn off products in your store that come from them or look for alternate suppliers for those products. Shift the focus of your product offerings from products that may face extended delays to products from suppliers only shutting down for a week, or to non-Chinese suppliers that won’t be affected by the holiday at all. You want to try and appear to your customers as if nothing has changed, and a good way to accomplish this is to shift your product offerings in favor of suppliers that won’t contribute to delivery problems.

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how long, and to what degree. You’ll find that some suppliers are only shutting down for a week and will still be contactable for questions. Others though may be closed for an entire month and truly shut down, meaning impossible to contact (though this is rare). It’s important to understand the holiday policies of all of your suppliers so that you can effectively manage your offerings and customer expectations during the weeks surrounding the holiday. When seeking this information, remember the likely communications delays you’ll face and make sure you start this process as early as possible. You want to give your suppliers ample time to get back to you.

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