Dush FernandoMetrics aren’t only for reporting, what we do with them matters the most.Most organizations regularly measure and monitor performance in some way — revenue, expenditure, profit, service availability, market…Dec 14, 2017Dec 14, 2017
Dush FernandoExpedited service doesn’t always mean superior service.You only have to look at fast food outlets to appreciate that expedited delivery doesn’t always translate to superior customer service…Nov 16, 2017Nov 16, 2017