Ben BrewerinSainsbury’s Customer Experience DesignHow we’re creating an outcome led culture (and why it matters)Why an outcome focused approach is best for your customers, business, and your colleagues, empowering your team to do great things.11 min read·Oct 26, 2021----
Ben BrewerinSainsbury’s Customer Experience DesignMoving from Individual Contributor to ManagerA brief overview of some key discoveries I’ve made in 4 months, since moving from being an Individual Contributor to a Design Manager10 min read·Mar 16, 2021--1--1
Ben BrewerinSainsbury’s Customer Experience DesignBuilding a ‘sharing culture’ remotelyHow we’re building a culture of sharing with the design team amid a global pandemic and remote working.4 min read·Feb 23, 2021----
Ben BrewerinSainsbury’s Customer Experience DesignWhy you need to re-imagine the future to stay relevantThe importance of looking into the future to understand the impact new technologies could have on your industry.7 min read·Jun 11, 2019----
Ben BrewerinSainsbury’s Customer Experience DesignCreating a better checkout experience at Sainsbury’s — A UK supermarket firstThe story of how we became the first supermarket in the UK to let customers pay for their shop in an app anywhere in-store and just walk…6 min read·Dec 18, 2018----