I think democracy support is an example of a service that needs to be conversational rather than…
Dave Mckenna
1

I totally agree, to those residents who do choose to attend council meetings they’re often the main staff contact. I liked the phrase in this tweet from @jj_mclaughlin, describing democratic services staff as navigators of the political space. That offers great scope for rapport, with both colleagues and residents

One clap, two clap, three clap, forty?

By clapping more or less, you can signal to us which stories really stand out.