As a customer you may have issues related to the delivery of your package, shipment pickup, documentation or tracking the shipment and so much more. …

Originally published at blog.ecourierz.com on July 31, 2019.


Mistakes Receiver Do While Receiving A Parcel

There are certain common mistakes which every person (who is entitled to receive the parcel) do. Being the receiver, you have to ensure that you are following a certain common procedure to receive the parcel that is entitled to you and if not, avoid committing the mistake which could cost you much more than you have imagined it to be.

Here are some of the mistakes receiver do when parcel arrives to their doorstep -

1. Not checking the information on package / Keeping the wrong parcel

This happens quite a number of times. There are chances of misdelivery if…


E-commerce business is at its peak in India. There are plenty of e-commerce companies adding up each day to Google, thus making it difficult for customers to choose the best service. Since there is no human interaction in the entire customers buying journey, customers might have a few doubts which they want to get answered by a human and not a computer. Even with all the advancement in technology, exemplary customer service is still in trend.

This leads to the necessity of a good customer service which can reduce the churn rate and increase prospects who can become your loyal…


It is important for any business to have an inventory which is dynamic, in order to have a good revenue graph at the end of the month. Static inventory can become a hindrance for any E-seller as these products indirectly consume warehouse charges. This makes it necessary for the sellers to somehow move out, these dead-stocks from the shelves so that, it can be replaced by the products which can bring cash flow.

Before you think of the different ways to move out the product, you need to first recognize the products which are slow moving. …


The buying behavior of customers is something which cannot be predicted. You never know when a customer puts your product in the shopping cart and successfully completes the checkout process. Hence it is necessary to have a sound inventory in order to deliver the products on time to your customers.

If you are a small startup and have very few clients, then managing the inventory won’t be much of a problem. But if you are a medium sized company and have a pretty good list of customers, then maintaining an inventory becomes tough. It becomes extremely imperative to know the…


It’s always safe to have an extra hand to reduce the burden of product fulfillment procedure, but at what cost? Is something to be worried about. If you are an Amazon seller, you would have faced a situation where you had to choose between Amazon FBA and MFN Shipping. As a seller, you have to take the right decision for your company as this directly influences your company’s revenue generation. For those sellers who are new and listening to these words for the first time, here is a brief explanation on what exactly Amazon FBA and MFN is.

Amazon FBA(…


Ways to enhance your customer experience.

It’s no secret that there are plenty of E-commerce industries in India, which are striving rigorously to fulfill their customer’s needs. With greater competition comes greater expectations from the customers. But have you ever given a thought on why should any customer choose you over the rest of the brands? What makes your brand unique and exceptional from the crowd? What are your brands USP?

Answering these questions will give your business a new direction, as these answers are the extra perk what you would be offering your customers apart from the regular services which almost all the e-commerce companies…


Most of the newbie entrepreneurs shy away from international import or export due to the high complexities involved in cross border shipping. The one thing which makes International shipping a chill wind is the customs clearance. If you are planning to import the goods and sell it in the local market, then you must get used to the word “Customs Clearance” as this can wreck your import dreams if you don’t understand what it is, how it works and how will it affect your import business. So let’s dive in deep to understand what is customs clearance.

In order to…


Something “free” always fascinates people and tempts to seek out what the offer is all about. The word “Free Shipping” has the power to attract the customers and come back for more even amid thousands of brands. No matter what your business size is, free shipping always works unless you strategically fix your product price.

Studies have shown that the main reason for shopping cart abandonment is the high shipping cost. The huge shipping rates make the customer to sense that shipping rate is higher than the cost of the product; hence they abandon the product without even thinking twice…


Online shopping has become a craze these days. Attractive offers by different vendors have made people shop like there is no tomorrow. As this is slowly proliferating all over the world, it is easier to find a probable audience for your products around the globe.

The international market has a lot of potential; hence you can increase your financial revenue by expanding your business. When you are targeting international customers, there are a few things you need to check upon especially the delivery time, as customers look out for a quicker shipping service. If your package gets stuck in customs…

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Ecommerce Shipping and Logistics Solutions in India

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