Help Scout has a great blog post that goes into why “reasons abound to just do the polite thing. . . . [and] on what “kind” really means, and how avoiding tension isn’t always to someone’s benefit. It’s made for team communication but could just as easily apply to PC communication as well.
Here’s the link:
It’s pretty helpful in setting up a alternative to political correctness that serves the purpose PC hides.* While keeping our language, culture and interactions open.
*If you’re wondering what PC hides, I explained in a highlight earlier: https://medium.com/@eclecticoctopus/we-need-to-stop-the-bullshit-of-pcness-36c4cf0b6b7f