Customer communication

Tech professionals spend long hours in the computer crafting experiences. It’s easy to get detached from the meaning of it all. Engaging in customer support is one way to humanize the process.

Here at Grokker we have a thriving community for health and wellness enthusiasts.

We like to say that community is at the center of our universe. So why not engage with that community in a personal level? At Grokker, we have a few avenues to make that happen:

  • Q&A Cafe, where users post questions and seek recommendations about our content
  • Forums, where longer conversations happen
  • Video comments are a good place to engage with both users and experts
  • Posts from people you follow
Enabling conversations within our product