Edward D Hess
4 min readMar 22, 2023


The Organization of the NOW! The Future is Here!

Unless you have had your head in the sand, it should be crystal clear to all of us that the combination of Covid, geopolitical volatility, supply chain disruptions, political and social divisiveness, bank failures, and advancing technology (such as ChatGPT) means that we are in an environment of that is not stable and will continue to be volatile for the foreseeable future. What does this mean for organizations?

Organizations are going to have to adopt a new story — a story based on ADAPTATION — continuous adaptation- adapting at the speed of change. The Organization of the NOW will need to become a Highly Adaptive Learning Organization being able to learn — unlearn and relearn at the speed of change.

The current story that exists in many organizations is based on efficiency, repetition, greed, and survival of the fittest. The biggest driver in many US corporations is quarterly earnings. That story will not lead to a Highly Adaptive Learning Organization.

A Highly Adaptive Learning Organization requires Highly Adaptive Workers.

As technology continues to advance workers will be needed to do the tasks that technology won’t be able to do well. As of today, that comes down to three types of tasks:
1. Thinking in ways different from smart technology’s way of thinking. Those ways are higher-order critical thinking; making moral judgments; going into the unknown and figuring things out; creative, imaginative, and innovative thinking; and making decisions in situations where there is lots of uncertainty and not a lot of data.
2. Excelling at building caring, trusting, positive emotional relationships with other human beings, including teammates, customers, co-workers, patients, and clients, etc.
3. Excelling at doing trade jobs that require human dexterity and iterative diagnostic definitions of the problem and iterative trial- and-error approaches to solving the problem.

Those three types of tasks are not rote tasks. They are not machine-like tasks. They are human cognitive and emotional tasks.

The Organizations that have the most Highly Adaptive People will be the organizations that will win!

How do you change an efficiency-based command and control system that is addicted to ever increasing short-term results? You must change the culture, the mindsets, and the behaviors of the people in the organization, and it starts at the top!

The Organizations that embrace this reality the fastest and begin to create a culture that is behavioral-based and designed to optimize the highest levels of thinking, listening, learning, exploring, innovating, and collaborating will be the winners. That is how you create a Highly Adaptive Learning Organization.

My new book “OWN YOUR WORK JOURNEY! The Path to Meaningful Work and Happiness in the Age of Smart Technology and Radical Change” is a short how-to behavioral book with tools, practices and workshops based on science and philosophy — all designed to help individuals from all walks of life to Take Ownership of YOU — ownership of their ego, mind, body, emotions, thinking, listening, learning, and how they relate to others so that they can be on The Journey to Best Self in order to bring their Best Self to work each day so that they can become Highly Adaptive Learners.

The Organization of the Now will be those organizations that enable human adaptivity via learning, exploration, and deliberate daily practice of the desired ways of being which enable those results. The Book Table of Contents focuses on how to achieve the desired behavioral results:

1. The Who — The Why — The How
2. What’s the Big Challenge?
3. Quiet Your Ego
4. Quiet Your Ego Practices!
5. Become a New Smart Person
6. Quiet Your Mind and Your Body
7. Manage Your Emotions
8. Own Your Words and Behaviors
9. Reflective Listening
10. Manage How You Think
11. The Power of Otherness
12. Make It Happen!
Index of 28 Practices and Tools

The Future is here! The Future is NOW!

The success of your organization will be highly dependent upon the quality of thinking, listening, learning, and collaborating going on in your organization. The quality of the conversations ongoing in your organization will determine your success.

To optimize that, most organizations will need to adopt new human ways of being — new behaviors at all levels of the organization. This book was written for every organization that relies on human high performance as it means to success.

The Book contains 35 Workshops based on the Science of Learning and Deliberate Practice. The content part of the book is 127 pages long. The book is for sale on Amazon: The Paperback price is $7.95, and the e-book price is $3.95. It is affordable for every business regardless of size.

It received 14 Endorsements which can be reviewed on the book website:

OWN YOUR WORK JOURNEY! The Path to Meaningful Work and Happiness in the Age of Smart Technology and Radical Change” © Edward D. Hess, 2023



Edward D Hess

Professor of Business Administration and Batten Executive-in-Residence at the UVA Darden School of Business.