Edward CzechinmergeableThe Role of Pre-Sales in Customer Success (Part 2)In Part 2 of our joint blog, Mergeable’s CEO, Edward Czech and Valuize Consulting’s CEO, Ross Fulton explain why pre-sales is critical to…Dec 4, 2018Dec 4, 2018
Edward CzechinmergeableThe Role of Pre-Sales in Customer Success (Part 1)The CEOs from Mergeable + Valuize Consulting dig into the role of pre-sales + why its a critical piece to your customer success strategy.Nov 14, 2018Nov 14, 2018
Edward CzechRecap: “Data-Driven Customer Success” Meetup on 10/3/2018Better late than never with our recap…Oct 12, 2018Oct 12, 2018
Edward CzechinmergeableRecap: NYC Customer Success Meetup on 7/25/18On July 25th, a group of Customer Success leaders from the NYC ecosystem convened for the NYC Customer Success Meetup hosted by the…Aug 5, 2018Aug 5, 2018
Edward CzechinmergeableState of POCs (trials, evals, etc.)In a lot of our recent meetings with prospects, customers, and partners, we’ve had the opportunity to dig into the pre-sales process and…Jul 23, 2018Jul 23, 2018
Edward CzechThe Digital Version (Alias) of YouI recently came across a Tweet (thank you, Spencer Lazar) with a link to an article written by Michael Dempsey about natively digital…Jul 22, 2018Jul 22, 2018
Edward CzechinmergeableUtilizing APIs (for Non-tech)Vice president and distinguished analyst at Gartner, Kristin R. Moyer, said “The API economy is an enabler for turning a business or…Apr 10, 2018Apr 10, 2018
Edward CzechinmergeableThe Customer Journey, Part 1: The ChallengeYou have to assume that your current job or function will be impacted — if it already hasn’t — in some way by new innovations. In the…Mar 6, 20181Mar 6, 20181
Edward CzechScattered Thoughts on Tech’s Role in GlobalizationIn an election year where we saw just about every political analyst, data geek, and expert completely fail to predict the results of such a…Feb 22, 2017Feb 22, 2017
Edward CzechDigital Technology and the Current State of ActivismIn Douglas Rushkoff’s book, Program or be Programmed, he discusses the role of digital technologies in our everyday life. The shrinking…Jul 19, 2016Jul 19, 2016