Jonathan Eisenzopf – Medium

Jonathan Eisenzopf

Jonathan Eisenzopf

CX Leaders: Stop Pretending that you know what customers want.

There is a big problem in customer service. We are using tools that categorize what customers want and need based on topics that we…

Nov 16, 2021

CX Leaders: Stop Pretending that you know what customers want.

Nov 16, 2021

Jonathan Eisenzopf

Web 3.0 will be owned by creators and value will be exchanged through crypto

In this essay, I will present a set of ideas about Web 3.0 and the coming metaverse. I will outline the questions and challenges that I am…

Nov 11, 2021

Web 3.0 will be owned by creators and value will be exchanged through crypto

Nov 11, 2021

Jonathan Eisenzopf

The future of patient engagement is all about understanding patient conversations

Conversational Intelligence and Understanding solutions have become a critical tool in the areas of Customer Experience (CX) and Customer…

Aug 19, 2021

The future of patient engagement is all about understanding patient conversations

Aug 19, 2021

Jonathan Eisenzopf
in
The Startup

Towards Serverless (FaaS) as the next step in Infrastructure-as-a-Service (IaaS) evolution

Often call FaaS (Function-as-a-Service), Serverless is the idea that you can deploy and run applications without provisioning or managing…

Nov 13, 2019

Towards Serverless (FaaS) as the next step in Infrastructure-as-a-Service (IaaS) evolution

Nov 13, 2019

Jonathan Eisenzopf

The web changed my world

A few of the most seminal tech moments in my life:

Mar 12, 2019

The web changed my world

Mar 12, 2019

Jonathan Eisenzopf

Google I/O News: Android, Assistant, Actions, Home, TensorFlow, and Augmented Reality

The 10 most exciting developments so far: Actions on Assistant, Calls from Home, Proactive, Visual Responses, AutoML

May 17, 2017

Google I/O News: Android, Assistant, Actions, Home, TensorFlow, and Augmented Reality

May 17, 2017

Jonathan Eisenzopf

No Uptake: How to create a (fail) chatbot assistant

What happens when people with poor communication skills are the ones writing chatbot and assistant dialogs

May 8, 2017

No Uptake: How to create a (fail) chatbot assistant

May 8, 2017

Jonathan Eisenzopf
in
Google Cloud - Community

Building your first Action for Google Home (part 2)

In the first article, we setup an environment on Google Cloud, deployed our first Action on Google using Google Cloud Functions, and tested…

Apr 10, 2017

Building your first Action for Google Home (part 2)

Apr 10, 2017

Jonathan Eisenzopf
in
Google Cloud - Community

Building your first Action for Google Home (in 30 minutes)

Developing Actions on Google Series Overview

Apr 5, 2017

Building your first Action for Google Home (in 30 minutes)

Apr 5, 2017

Jonathan Eisenzopf
in
Chatbot News Daily

Oog, oog, and oog. How humans greet each other and teaching computers to do it more gracefully.

Most chatbots and voice applications suck, but they don’t have to. That one chance you have to make the right impression starts with the…

Apr 3, 2017

Oog, oog, and oog. How humans greet each other and teaching computers to do it more gracefully.

Apr 3, 2017

Jonathan Eisenzopf

Jonathan Eisenzopf

Founder of Talkmap. Focused on #ai #machinelearning #cognitive #neural #psychology #sociology #nlu #nlp #semantics #cx

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