5 ways to turn the well-timed interruption into your UX superpower

I’m a UX content strategist. And much like my peers in the biz, that means my responsibilities are wide-ranging — from high-level information hierarchy all the way down to nitty gritty choices about headlines and CTAs. I get deep in the technical weeds to understand how our tech stack works (well, to the extent that I need to understand how our tech stack works), I zoom out to make sure we’re aligned with business goals and brand values — and yes, I also write words.

But the more I…

Emily Kellner

Lead UX Content Strategist @NerdWallet

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